The move-in process has changed dramatically given the impact of COVID-19 on senior living communities across the country. Joe Hessley, Chief Operations Officer at WindRiver in Texas, and Nickie Doria, Director of Sales & Marketing at Oak Hammock in Florida talk about their journey as it relates to the move-in process.
- How the pandemic has impacted move-ins for communities.
- How the move-in process has evolved across all levels of care.
- How to prepare residents, families, employees and vendors for the move-in process.
- How to successfully and safely return to a "new normal" with occupancy.