Orchestrating Move-Ins During COVID-19

July 1, 2020

The move-in process has changed dramatically given the impact of COVID-19 on senior living communities across the country. Joe Hessley, Chief Operations Officer at WindRiver in Texas, and Nickie Doria, Director of Sales & Marketing at Oak Hammock in Florida talk about their journey as it relates to the move-in process.

Discussion topics:

  • How the pandemic has impacted move-ins for communities. 
  • How the move-in process has evolved across all levels of care.
  • How to prepare residents, families, employees and vendors for the move-in process.
  • How to successfully and safely return to a "new normal" with occupancy. 

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